Terms of Service
The terms and conditions governing your use of the ETA Express Entry platform and services.
ETA Express Entry is a private third-party service. We are not affiliated with the UK Government or GOV.UK.
Last Updated: March 2026
Service Disclosure
ETA Express Entry is a private third-party service that provides assistance with UK Electronic Travel Authorisation applications. We are not affiliated with, endorsed by, or connected to the UK Government, GOV.UK, or any official government body. Applicants may also apply directly through the official UK Government website.
Acceptance of Terms
By accessing or using the ETA Express Entry website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you should discontinue use of our platform immediately.
Nature of Our Service
ETA Express Entry provides a guided application interface that assists users in completing and submitting UK Electronic Travel Authorisation applications. Our services include:
- A step-by-step application form with instructions
- Pre-submission error checking and validation
- Application submission assistance
- Email-based status updates
- Email-based customer support
We do not make decisions regarding the approval or refusal of any ETA application. All determinations are made solely by the UK Government authorities. We have no influence over the outcome of any application.
User Responsibilities
You are responsible for providing accurate, current, and complete information. Providing false or misleading information may result in application refusal or other consequences determined by UK immigration authorities.
Fees and Payments
Our total charge consists of two components:
- Service fee: Our fee for application assistance services (varies by processing speed selected)
- Government fee: The official UK Government ETA fee, which is passed through to the government
Both fees are displayed separately before payment. Refund conditions for each component are detailed in our Refund Policy.
No Guarantee of Outcome
We do not guarantee the approval of any ETA application. We do not guarantee specific processing times by the government authorities. Our processing time estimates refer to the time for our submission assistance, not the official government review period.
Limitation of Liability
To the maximum extent permitted by law, ETA Express Entry shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services, including damages resulting from application refusals, travel disruptions, or processing delays.
Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Continued use constitutes acceptance of revised terms.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which ETA Express Entry operates.
Contact Us
For privacy questions or concerns, contact our data protection team through [email protected] and Contact Us page on our website.